Terms of Service

Who you are contracting with

The AI Use Evidence platform and this website are operated by Elkhan Guliyev, an individual entrepreneur registered in the Republic of Azerbaijan ("we", "us", "our"). You can reach us at support@aiuseevidence.com.

These Terms form a binding agreement between us and the organisation that opens an account ("you", "Customer"). By creating an account, accepting an invitation to one, or using the platform, you accept these Terms. If you accept them on behalf of an organisation, you confirm that you are authorised to bind that organisation.

Definitions

• Platform — the AI Use Evidence software service, including this website.
• Partner — a consulting or advisory firm that uses the Platform to deliver services to its own clients.
• Client Organisation — a company whose AI governance programme is managed in the Platform, whether by a Partner or by itself.
• Authorised User — an individual granted access to the Platform by a Customer, including consultants and administrators.
• Employee Recipient — an individual who receives a policy acknowledgement request, training assignment, or notification because their employer is a Client Organisation. Employee Recipients do not create accounts.
• Customer Data — data a Customer or its Authorised Users submit to, or generate in, the Platform.

Eligibility and accounts

The Platform is offered for business use only. It is not available to consumers, and it is not directed at anyone under 18. You must provide accurate account information and keep it current.

You are responsible for everything done under your Authorised Users' credentials and for keeping those credentials secure. Tell us promptly at support@aiuseevidence.com if you believe an account has been compromised.

Where a Partner manages a Client Organisation, the Partner is responsible for having the authority to do so and for the accuracy of the employee records it enters on that organisation's behalf.

Acceptable use

You must not, and must not permit anyone to:

• use the Platform to send unsolicited commercial or marketing email, or to contact individuals who have no employment or engagement relationship with a Client Organisation;
• upload email addresses obtained from purchased, rented, scraped, or otherwise third-party sourced lists;
• upload malicious code, or content that is unlawful, defamatory, or infringing;
• attempt to access another Customer's data, probe or circumvent the Platform's isolation or authentication controls, or conduct security testing without our prior written consent;
• reverse engineer, decompile, or resell the Platform, or use it to build a competing service;
• use the Platform in a way that degrades it for other Customers, or that breaches applicable law or the terms of any third-party service you connect to it.

Email sent through the Platform is service email tied to an Employee Recipient's obligations at their employer. Using it for any other kind of bulk messaging is a material breach of these Terms.

Customer Data and data protection

Customer Data belongs to you. We do not sell it, and we do not use it to train machine learning models. We process it only to provide and secure the Platform, and as described in our Privacy Policy.

In relation to personal data about Employee Recipients, the Client Organisation is the controller and we act as processor. Where the General Data Protection Regulation applies, our processing is governed by a data processing agreement, which forms part of these Terms and is available on request. You are responsible for having a lawful basis for the personal data you put into the Platform and for informing your employees as required by law.

You are responsible for keeping your own copies of anything you need to retain. The Platform provides export functions for this purpose.

Third-party connections

The Platform can connect to services you already use, such as Google Workspace or Microsoft 365, to identify AI applications your employees have granted access to. You authorise those connections yourself, you may revoke them at any time, and we access only the scopes you approve. We are not responsible for those third-party services or for changes they make to their interfaces.

Fees, billing, and taxes

Paid plans are billed in advance for the applicable subscription period. Fees, currency, and billing frequency are those shown at the time of purchase.

Payments are processed by Dodo Payments, which acts as merchant of record for the transaction. Dodo Payments handles payment collection and applicable sales tax and VAT, and its own terms apply to the payment itself. We do not receive or store your full card details.

Subscriptions renew automatically unless cancelled before the end of the current period. Cancelling stops the next renewal; it does not refund the period already paid for. We may change prices for a future subscription period on at least 30 days' notice.

If a payment fails, we may suspend access after notifying you and allowing a reasonable period to correct it.

Availability and changes

We work to keep the Platform available, but we do not promise uninterrupted service. We may carry out maintenance, and we will give reasonable notice of planned maintenance that we expect to be disruptive.

We improve the Platform continuously. We will not make a change that materially reduces a core function of a paid plan during a period you have already paid for without giving you notice and, if you ask, a pro-rata refund of the remainder of that period.

Intellectual property

We own the Platform, its software, and its content, including the training material and policy templates we supply. Your subscription grants you a non-exclusive, non-transferable right to use them for your own governance programmes and those of your Client Organisations for the duration of the subscription. You may share resulting reports and evidence with your clients, auditors, and regulators.

You keep all rights in Customer Data and in material you upload. You grant us the limited licence needed to host, process, and display it in order to provide the Platform.

Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only for the purposes of this agreement. This does not apply to information that is public through no fault of the receiving party, that was already known to it, or that it must disclose by law — in which case it will give notice where it is permitted to.

Term, suspension, and termination

These Terms apply for as long as you have an account. You may terminate at any time by cancelling your subscription and closing your account.

We may suspend or terminate access if you materially breach these Terms, if your use puts the Platform or other Customers at risk, or if we are required to by law. Except where the breach is severe or unlawful, we will give you notice and a reasonable opportunity to fix it.

For 30 days after termination you may export your Customer Data. After that we delete or anonymise it in line with the retention periods in our Privacy Policy, except where we must keep records to meet a legal obligation.

Warranties and disclaimers

We provide the Platform with reasonable skill and care. Beyond that, and to the extent the law allows, the Platform is provided "as is" without further warranties.

The Platform is not legal advice. It helps you build, run, and evidence a governance programme. Whether that programme satisfies any particular legal or contractual obligation is a judgement that you, your advisers, and where relevant your auditors must make. Our regulatory summaries state the date on which they were checked and may be overtaken by later developments.

Limitation of liability

Neither party excludes liability for fraud, for death or personal injury caused by its negligence, or for anything else that cannot be excluded by law.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data that you could have avoided by keeping your own exports; and our total liability arising out of or in connection with this agreement is limited to the fees you paid us in the twelve months before the event giving rise to the claim.

Indemnity

You will indemnify us against claims brought by a third party arising from your breach of §4 (acceptable use) or §5 (Customer Data and data protection), including claims by an individual whose personal data you put into the Platform without a lawful basis.

Changes to these Terms

We may update these Terms. If a change materially affects your rights, we will notify account administrators by email at least 30 days before it takes effect. Continuing to use the Platform after that date means you accept the updated Terms; if you do not, you may terminate and receive a pro-rata refund for the unused remainder of your current period.

Governing law and disputes

These Terms are governed by the law of the Republic of Azerbaijan, and the courts of the Republic of Azerbaijan have jurisdiction. Nothing here removes a mandatory protection available to you under the law of the country in which you are established.

Before starting proceedings, please contact us at support@aiuseevidence.com so that we can try to resolve the matter directly.

General

If any provision is found unenforceable, the rest remains in force. Our not enforcing a provision on one occasion does not waive it. You may not assign this agreement without our consent; we may assign it as part of a transfer of the business, on notice to you. These Terms, together with the Privacy Policy and any data processing agreement, are the entire agreement between us about the Platform.